With our large selection of quality products and services, free in-home estimates and a fresh Dealer of the Year Award, we’re your source for gas and wood burning products in Niagara!


How many btu’s do I need?

It’s very important to choose a btu suitable for your space. Square footage and ceiling height are important factors when determining the proper btu’s. The average customer should choose something in the 20,000 to 25,000 btu range for 500 square feet or less. 25,000 to 30,000 btus for 500 to 750 sq ft.

How long will it take to install my fireplace?

The average installation usually takes 4-5 hours. It could take longer depending on the particular job.

Do you install your own products?

Yes. We have our own installers on staff.

What is the cost to operate a gas fireplace?

18 to 22 cents per hour depending on the size of the unit.

Will my fireplace work without hydro?

Yes. If you have an electronic ignition, there is a battery backup as well.


Do you deliver and install?

Yes – Delivery is always available – and installation is performed by one of our licensed gas fitters. Please note that charges may apply.

Do you recommend annual cleaning?

We always recommend an annual gas fireplace cleaning. For your convenience, we offer specials and promotions at the end of each season. By doing this, we can have you ready to go for the first cold snap in the fall.

Do you offer WETT inspections?

Yes – We offer level 1 basic WETT inspections for insurance purposes. Please call for a quote and booking information.

How do I clean the glass on my fireplace?

You would use a glass cleaner specially made for fireplace glass. It is a cream designed to remove any residue without damaging the glass. Ammonia-based or regular glass cleaners are not recommended as they can damage your fireplace glass.

Will my fireplace work without hydro?

Yes. Your fireplace will work, but your blower will not.

My fireplace has a remote. I’ve changed the batteries in the remote control and my fireplace will not turn on. What can I do?

It’s important to remember that a fireplace with a remote control also has a receiver which holds batteries. Try changing the batteries in the remote control and the receiver. This should solve your problem. If it is still not working, please call us so we can setup a service call for you.

Should I turn my pilot light off in the summer?

Yes. If you don’t, it will waste energy and generate heat, which will make your air conditioner run longer.